Collision Repair for Drivers in Johnston, IA
If you’ve been in an accident in Johnston and aren’t sure what to do next, start with a free estimate.
At Scotty’s Body Shop, we work with Johnston drivers every day from our Des Moines locations — handling everything from small body damage to more serious collision repairs.
We’ll take a look at the damage, explain what needs to be fixed, and give you a straightforward estimate.
If insurance is involved, we can help you understand how that part works too.
What We Offer:
Get your estimate and we’ll walk you through the next steps.
How Our Collision Repair Process Works
After an accident, knowing what happens next makes things easier. Here’s how the collision repair process works when you choose Scotty’s Body Shop.
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Step 1 – Start the Claim (If Insurance Is Involved)
If you’re using insurance, file your claim and bring us the claim number. We’ll coordinate directly with your insurance company regarding approvals and documentation. If you’re paying out of pocket, we’ll outline those options clearly.
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Step 2 – Damage Inspection & Estimate
We inspect visible damage and check for related structural concerns. You’ll receive a clear breakdown of what needs to be repaired before any work begins.
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Step 3 – Repairs Begin
Repairs may include structural correction, panel repair or replacement, refinishing, and paint matching. If additional damage is discovered during teardown, we document it and review next steps with you and your insurer.
Rental car assistance is available if needed.
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Step 4 – Quality Check & Final Review
Before pickup, we review the completed repairs for fit, finish, and overall workmanship. The vehicle is cleaned and prepared for delivery.
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Step 5 – Pickup & Warranty
When you pick up your vehicle, we’ll review the work performed and answer any questions. Bodywork repairs are backed by our limited lifetime warranty.
Schedule a free estimate to get a clear repair plan and timeline.
Collision Repair Services We Provide
Don’t Put Off Collision Repairs
Some damage looks minor at first. But impacts can shift components, crack mounting points, or expose metal that begins to corrode — especially with Iowa’s temperature swings, road salt, and moisture.
What seems minor at first can sometimes affect:
Delaying repairs doesn’t always make things worse — but in some cases, it can turn a smaller repair into a larger one.
If you’re in Johnston and unsure whether damage needs immediate attention, bring it in for a free inspection. We’ll let you know what should be addressed now and what can safely wait.
Schedule a free estimate and get a clear answer before the problem grows.
Recognized & Certified by Industry Leaders
See Why Drivers in Iowa Trust Scotty’s Body Shop
They really did a great job from not only the repair but working with the insurance company to make it as hands off, stress free as possible. They were done when they said they would be and it the work is perfection. I wouldn’t even bother going anywhere else
this place! The staff is so awesome and professional. I’d recommend them everyone!
this place! The staff is so awesome and professional. I’d recommend them everyone!
We’ve used Scotty’s over the years and can’t say enough great things about their service and the top notch quality work done on our vehicles. Estimates for work are fair and very competitive. When they say the work will be done – it’s done. We won’t use anyone else!
The best in town. Fair, honest and affordable. I’ve been a customer since the mid-90s and they always deliver.
Picked my car up today they did a awesome job at a fair price, I give them 5 stars , plus it came back clean smell awesome, they went the extra mile, it’s like having a new car. Thank you!!!
I wanted to say thank you again. Scotty’s did a great job on my truck. It looks amazing. they were helpful when I had questions and my truck was ready earlier than expected. Bonus!! Wonderful service from a wonderful staff!
Scotty’s did a AMAZING job repainting my tri color pearl white car. It wasn’t just any regular paint job. I drove off with my car shining bright like diamonds when the sun hit it…. THAT made me forget all about the fact someone t-boned me weeks prior. Thanks for the awesome paint job & ALWAYS being there when I need you. And the front desk ladies at BOTH locations are SUPER nice & knowledgeable. Bad experience turned good. Thanks!!
#RepeatCustomer #PrincessFenderBender #ItIsNeverMYFault 🤷♀️ 😁 👍
Highly recommend, great service and done fast. I will only use Scotty’s for any future vehicle repairs.
Thank you , the staff is very nice and great to work with. Very clean , respectful, I felt very comfortable leaving my car for the repairs. the office lady at the university location. went way above and beyond working with my 3rd party to get everything done. 5 stars!!
Great service before and during the process as the team helped me deal with two separate insurance claims on one vehicle. Finished vehicle looked great!
Collision Repair Questions We Hear Most Often
How long does collision repair usually take?
Repair time depends on the extent of the damage.
After your vehicle is inspected at one of our Des Moines locations, we’ll review the repair plan with you and keep you updated throughout the process.
Our goal is to complete repairs properly while keeping you informed.
Do you offer free collision repair estimates for Johnston drivers?
Yes. Estimates are easy and free.
You can stop by one of our Des Moines locations or fill out the online form to get started.
We also provide a free inspection of damage before repairs begin.
Do you work with insurance companies?
Yes. We work with major insurance companies directly to resolve claims and supplement damages for our customers.
We also maintain direct contact with your insurance company during the repair process.
Do I have to use the repair shop my insurance company recommends?
No. The state of Iowa protects your right to have your vehicle repaired at any repair facility of your choosing.
You are not required to use a specific shop recommended by your insurance provider.
What if my insurance estimate is lower than your repair quote?
Insurance estimates are often written before a full teardown of the vehicle has been completed.
Once repairs begin, additional damage may be discovered. In many cases, supplemental payments are requested to cover the full repair cost.
We always review any additional work with you before moving forward.
Do you stay in contact with my insurance company during repairs?
Yes. Scotty’s Body Shop maintains direct contact with your insurance company throughout the repair process.
This helps keep communication clear while repairs are underway.
Why might additional damage be found after repairs begin?
Initial insurance estimates are often written before a full teardown of the vehicle.
Once repairs begin, hidden damage can sometimes be uncovered.
If that happens, we document it and communicate with your insurance company as needed.
Can you handle supplement requests with my insurance company?
Yes. If additional damage is discovered, we work directly with insurance companies to resolve supplement damages for our customers.
What is a multi-point inspection?
As part of our repair process, your vehicle goes through a multi-point inspection before it’s returned to you.
This final review helps ensure repairs have been completed properly before keys are handed back.
What makes Scotty’s Body Shop different from other collision repair shops?
Scotty’s Body Shop has served Des Moines and surrounding cities for over 25 years.
We are a family-owned business with 4000+ 5-star online reviews and recognition through People’s Choice Awards.
We also provide a limited lifetime warranty on our work.
Do you repair all makes and models?
Yes. Scotty’s Body Shop provides auto body repair and painting services for all makes and models.
Whether the damage is minor or more extensive, our team is equipped to handle a wide range of vehicles.
What types of collision repairs do you handle?
We provide major auto body repair, minor auto body repair, and paintless dent removal.
Depending on the damage, repairs may involve bodywork, refinishing, or structural correction.
Are you certified or trained in collision repair?
Scotty’s Body Shop features I-CAR and ASE certifications and uses industry-recognized equipment and materials. These credentials support the quality of our repair work.
Where are you located if I’m coming from Johnston?
We have two Des Moines locations:
504 SE 6th St
5910 University Ave
Both locations serve drivers throughout the Des Moines metro, including Johnston.
What happens after repairs are complete?
After repairs are finished, your vehicle goes through a final review. Once everything is complete, we hand the keys back and your bodywork is backed by our limited lifetime warranty.
