FAQs

Scotty's Body Shop

Have an auto repair-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

No, your repairs at Scotty's Body Shop will not void your factory warranty. All vehicle manufacturers provide detailed repair procedures, and our technicians follow those specifications to deliver a true factory finish.

We stay current with manufacturer data and ensure every repair is completed with safety and longevity in mind. As one of the most dependable auto body shops in Des Moines, IA, we take pride in doing repairs that protect both your car and your warranty.

Yes, Scotty's Body Shop provides a limited lifetime warranty on our repair work. Every repair goes through a multi-point safety inspection to ensure lasting quality.

While our warranty does not apply to rust repairs, you can count on coverage for paint, structural, and collision work for as long as you own your vehicle. We believe the best warranty is one you never need to use, but our customers in Des Moines can trust that their repairs are backed with long-term protection.

Insurance estimates often differ from body shop estimates, but you won't be charged the difference. Initial insurance estimates are typically written before a full teardown, meaning hidden damages may not be visible.

Once repairs begin, the insurance company is responsible for paying any additional costs—this is called a supplement, and it's a very common process. At Scotty's Body Shop in Des Moines, IA, we carefully document all damage and work directly with your insurance company so you're not left covering unexpected costs.

Yes, we repair all makes and models, and our quality matches or exceeds dealer standards. Your vehicle is a major investment, which is why we hire skilled, caring technicians who receive ongoing training and cross-education.

Using advanced estimating software, high-quality repair materials, and environmentally friendly refinish technology, we deliver precise results with perfect color matching.

As one of the most experienced auto body shops in Des Moines, IA, we're committed to providing dealer-level repairs while minimizing our environmental footprint.

In Iowa, you have the legal right to choose any repair shop you want. Insurance companies may suggest or pressure you to go to a specific location, but the decision is yours. At Scotty's Body Shop in Des Moines, IA, we encourage drivers to pick a shop they trust, and we would be honored to earn that trust with dependable, high-quality repairs.

Scotty's Body Shop offers collision repair, dent removal, bodywork, and full refinishing services in Des Moines. Our team handles everything from frame straightening and bumper repair to computerized paint matching and interior refinishing.

We also provide paintless dent removal (PDR), support with insurance claims, and safety inspections. All repairs are available for every make and model, with certified technicians ensuring factory-quality results.

Minor auto body repairs typically take 1–3 days, while major collision repairs may take up to a week. The exact timeline depends on damage severity, parts availability, and insurance processing.

During the estimate process, our team will evaluate your vehicle and give you a clear repair schedule. At Scotty's Body Shop in Des Moines, IA, we keep customers updated throughout the process and always aim for timely, high-quality results.

Yes, Scotty's Body Shop provides free auto body repair estimates at both of our Des Moines locations. You can stop by in person or request an estimate online for your convenience.

Each estimate includes a detailed inspection and explanation of recommended repairs. Even if you choose not to repair with us, we'll provide a clear report and help with insurance documentation to make the process easier.

Paintless dent removal (PDR) is a fast, affordable method for fixing small dents without repainting. It's especially effective for hail damage, door dings, or other minor dents where the paint is still intact.

PDR preserves your vehicle's original factory finish and can often be completed quicker than traditional bodywork. If you're not sure whether PDR is right for your car, our technicians will check during your estimate and recommend the best option.

Yes, all of our auto body technicians are I-CAR certified and trained to repair all models and makes. At Scotty's Body Shop, we only hire skilled professionals who meet rigorous industry standards.

Our team receives ongoing training in collision repair, advanced refinishing, and safety practices. This ensures every repair is completed with high-quality workmanship and long-term reliability.

We use computerized paint-matching technology to match your car's exact color code. This system allows us to seamlessly blend new paint with your vehicle's original finish for a flawless look.

At both Scotty's Body Shop locations in Des Moines, IA, our goal is to deliver factory-quality results so your repair is undetectable.

Yes, we provide vehicle pickup and drop-off services, along with shuttle options for your convenience.

Whether you're scheduling a repair or coming in for an estimate, our team will help coordinate transportation so you don't have to rearrange your day. Just let us know when booking your appointment, and we'll make the process easy.

We work directly with all insurance companies and manage the claims process for you. Our team documents any hidden or supplemental damage that may appear after repairs begin and ensures that it is approved by your insurer.

This way, you're not stuck covering unexpected costs. Scotty's Body Shop makes insurance handling simple, transparent, and stress-free for every customer in Des Moines.

Scotty's Body Shop has two locations in Des Moines, open Monday through Friday from 8:00 AM to 5:00 PM.

You'll find us at 504 SE 6th Street and 59 University Avenue. Walk-ins are welcome for estimates, or you can call ahead to schedule a convenient appointment.

Our limited lifetime warranty covers all repair workmanship, paint, structural, and collision work for as long as you own your vehicle.

Rust repairs are excluded, but every other service is backed by our promise of quality and safety. At Scotty's Body Shop, this warranty is our way of giving you peace of mind after every repair.



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Vicky Huffey

Picked my car up today they did a awesome job at a fair price, I give them 5 stars , plus it came back clean smell awesome, they went the extra mile, it's like having a new car. Thank you!!!

Vicky Huffey , Des Moines
Nicole Ripperger-Warrick

Thank you , the staff is very nice and great to work with. Very clean , respectful, I felt very comfortable leaving my car for the repairs. the office lady at the university location. went way above and beyond working with my 3rd party to get everything done. 5 stars!!

Nicole Ripperger-Warrick , Des Moines
Kim Possible

I wanted to say thank you again. Scotty's did a great job on my truck. It looks amazing. they were helpful when I had questions and my truck was ready earlier than expected. Bonus!! Wonderful service from a wonderful staff!

Kim Possible , Des Moines
She-la Heitman

Scotty's did a AMAZING job repainting my tri color pearl white car. It wasn't just any regular paint job. I drove off with my car shining bright like diamonds when the sun hit it…. THAT made me forget all about the fact someone t-boned me weeks prior. Thanks for the awesome paint job & ALWAYS being there when I need you. And the front desk ladies at BOTH locations are SUPER nice & knowledgeable. Bad experience turned good. Thanks!!

#RepeatCustomer #PrincessFenderBender #ItIsNeverMYFault 🤷‍♀️ 😁 👍

She-la Heitman , Des Moines
Mark Doss

Great service before and during the process as the team helped me deal with two separate insurance claims on one vehicle. Finished vehicle looked great!

Mark Doss , Des Moines
Matt Mauro

They really did a great job from not only the repair but working with the insurance company to make it as hands off, stress free as possible. They were done when they said they would be and it the work is perfection. I wouldn't even bother going anywhere else

Matt Mauro , Des Moines
Wendy Gray

The best in town. Fair, honest and affordable. I've been a customer since the mid-90s and they always deliver.

Wendy Gray , Des Moines
Cakelady Biggs

💗 this place! The staff is so awesome and professional. I'd recommend them everyone!

Cakelady Biggs , Des Moines
Pat McNulty

Highly recommend, great service and done fast. I will only use Scotty's for any future vehicle repairs.

Pat McNulty , Des Moines
Luanne Hart Hitchcock

We've used Scotty's over the years and can't say enough great things about their service and the top notch quality work done on our vehicles. Estimates for work are fair and very competitive. When they say the work will be done – it's done. We won't use anyone else!

Luanne Hart Hitchcock , Des Moines