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- our process -

Dealing with an automobile accident can be very stressful, frustrating, and confusing. Scotty's Body Shop has a proven process that is guaranteed to take the headache out of an automobile damage repair. We go to great lengths to ensure that your experience will be as stress free as possible.

 

 

Step 1

Within 24 hours contact the liable insurance company to establish your claim and acquire a claim number. Once you have received the basic information associated with the claim, contact us here at Scotty's Body Shop. We will utilize the claim information to expedite the estimating and repair process, that way you don't have to!


Step 2

Set up an appointment at one of our Des Moines locations. We understand life can be busy so our schedule revolves around you! Let us know what would be the most convenient time for you and we will work around most ANY schedule. Remember, you NEVER need an appointment to receive an absolutely FREE estimate!


Step 3

Scotty's team of expert claims handlers will work directly with the insurance company to make sure that the estimate is detailed and thorough and will take painstaking effort to ensure that your repairs are done to the highest level of quality and safety. We vow to not only deliver a high level of repair but also give 100% to our customers by keeping you up to date on the status of the repairs, assisting with setting you up in a rental car if applicable, and answering any questions you may have.

 

Step 4

The final phase of our repair process is a multi-point inspection of all repairs performed and as a courtesy Scotty's Body Shop will clean your vehicle inside and out. Imagine coming back to your freshly repaired and safety double checked car to find it cleaner than when you dropped it off!

 

Customer Review

 

"Not only did they make my car look brand new again, they were professional, kind, knowledgable, and made sure I wasn't inconvenienced during the process. Scotty's is the only place my family or I will ever take our cars to in the future."

Jessica - Des Moines





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Contact us today for a free auto body estimate.

 

 

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