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Contact:
Robert Buchanan 1430 Linden Street Des Moines, Iowa. 50321 View Map Contact Us: Email:RBuch63199@aol.com Phone: (515) 246 -9991 Fax: (515) 246 - 8374 Hours: |
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Scotty Featured in The Des Moines Register
, July25, 2002
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| Owner Scotty Buchanan was featured in the Des Moines Register, Iowa Life Section article "30 Second Celebrities" by Judy Crossman . Read More of the interview with Scotty here . |
Why Choose Scotty's Body Shop
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At Scotty's Body Shop Inc. we specialize in "Fixing the Customer"
not just the car. This occurs when quality repairs are completed by our
certified and trained technicians, while the customer concerns about the
entire process are answered by our staff. At Scotty's we do more than
provide a good product (i.e. service repair ) we also stimulate customer
awareness about the auto body repair process. This is accomplished by
providing customers with educational material explaining the basic steps
in vehicle repair.
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Relationships With Insurance Companies
We have strong working relationships with all insurance companies. We have been in this industry for 20 years and have developed credibility, integrity, honesty , and trust. The primary goal of both our repair shop and your insurance company is to put you back in your car in pre-accident condition. We have met and exceeded all of the qualifications set by all insurance companies and are the preferred provider for several companies. Our estimating system is the one preferred by insurance companies .
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Rental Car Program We offer a rental car program or a local shuttle service. We can arrange for the rental car company to meet you at the shop and do the paper work right there, thereby, saving you time and inconvenience, if you are local we can drop you off at work and pick you up when your car is repaired.
- Click here to make reservations across the street
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Written Lifetime Limited Guarantee
We are so sure of our work and want you to be 100% satisfied, that we warrant our workmanship for life (any labor operations that we perform). Our technicians are the best in their field. The manufacturer warrants the parts. We warrant the paint for 5 years on bisect/clearcoat.
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State of The Art Equipment
Because we know that quality repairs depend on quality equipment, we do our unibody and frame repairs with a Chief EZ LINER measuring system, which puts your vechicle right back to the factory specks.
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Trained Technicians
All of our technicians are graduates of a comprehensive training program for collision repairs. This training assures that you get the best possible repair using the latest technology.
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What Our Customers Have To Say
We pride ourselves on being straightforward and honest. We communicate very well with our customers, employees, and insurance companies. We believe in taking care of our mutual customers in a complete manner not only making sure they receive a quality repair but dealing with their emotions and concerns about the condition of their vehicle. We give them confidence in our ability to restore their vehicle to pre-accident condition. To insure this we follow up with a phone call to every customer to ensure they are completely satisfied with the repair. This has proven to be very effective. We have a 99.5% year to date customer satisfaction ratio
Also, when you choose Scotty's Body Shop , you have the opportunity of dealing with the owner of the company. The person who has it all on the line. Unlike an "on-site manager" that much of the large new car dealerships have.
Employment Opportunities:
To join our successful team, please send us an e-mail request, or better
yet, mail your resume to Attention Robert: Scotty's Body Shop, 1430 Linden,
Des Moines, Ia. 50321.
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