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Owner Scott Buchanan
We Fix the Customer NOT Just The Car !

Contact Us : Scottys Body Shop

Owner Scotty Buchanan has been in the Auto Repair Industry his entire life. Starting at another major repair shop in the area over 20 years ago. In the first year of his own operation he was the Des Moines Chamber of Commerce New Entrepreneur of the Year.

Scotty knows we trust or lives to our vehicles operations each day. That's why it has to be done right when it comes to repairs. Scotty makes sure his trained technicians and repair specialist do the job right . ...."why else would we offer a Limited Lifetime guarantee, no one else does."

Read An Interview with Scotty
Featured in the Des Moines Register


Robert Buchanan is the General Manager.
Robert worked for 4 years previously as an Insurance appraiser / adjuster with PDA. Robert attended Drake University's College of Business and Public Administration focusing on an Insurance business.

Robert is known and respected by Insurance adjusters and agencies, whom he works with daily, because he knows exactly how and what they expect when settling claims. He is there to make sure that the customer receives the correct information needed to make important decisions regarding the auto repair process.

Robert knows that the most voluble type of advertising is a word of mouth recommendation. Each person that comes through the door is potentially our greatest asset.


Robert Buchanan - General Manager

Robert has attended seminars in Auto body repair frame work at EZLiner Frame School in Nebraska, and ran a GM dealership for 5 years, prior to entering into business with Scotty. " I have been in the Auto Repair business since I was old enough to carry sandpaper in my hand", jokes Robert. The truth is he has been around auto-repair his entire life.



 

  Charmel King   - Office Manager:
Charmel  has 20 years experience in auto body repair business. She has ran high production shops in California was independent appraiser for many insurance companies. She has attended several comprehensive training courses and knows a great deal about the auto repair industry. Charmel deals with insurance companies every  day and knows how to expedite your insurance claims in the quickest possible  professional manner.

Charmel King - Office Manager
 

Why Choose Scotty's Body Shop ..


Trained Automotive Specialist
   
Our
Trained Technicians
David Brown
Manual Costello
Randy Rorebeck
Structural Repair Technician
Over 15 years of Chrysler Training
In Frame - Body & Refinishing
Chrysler GOLD TOOL Award Winner
I-Car Certified Brakes and
Anti-Lock Brakes
I-Car Certified Aluminum Repair
I-Car Certified GMA Welding
Structural Repair Technician
10 Years Journeyman Auto Body Repair Technician in Aluminum Repair, Welding & Plastics Repair.

I -Car Certified Old UniBody Repair
I -Car Certified New Unibody Repair
I -Car Certified Plastic Repair
I -Car Certified Aluminum Repair
I -Car Certified GMA Welding

Vincent "Doc" Brown
Scotty Jr. Buchanan
Geraldo Gonzalas

Collision Structural Repair Technician


Head Painter Journeyman

Collision Structural Repair
Technician Apprentice

Structural Repair Technician
7 Years Auto Body Repair & Welding Experience.
Aluminum Repair
Plastic Repair

Steve Logsdon
Sheldon Silverstien
Auto Interior Technician & Detailer
Auto -Interior Technician & Detailer
Jeff Brown
Windsor Buchanan
Dennis Kennedy
Apprentice Painter
Detailer and Shuttle Service
Head Detailer.

SEE OUR BEFORE AND AFTER PAGE
* All of our technicians are graduates of a comprehensive training program for collision repairs.
This training assures that you get the best possible repair using the latest technology.
Our team of collision repair specialist are I-CAR, AMI & PPG certified.

  • What Our Customers Have To Say
    We pride ourselves on being straightforward and honest. We communicate very well with our customers, employees, and insurance companies. We believe in taking care of our mutual customers in a complete manner not only making sure they receive a quality repair but dealing with their emotions and concerns about the condition of their vehicle. We give them confidence in our ability to restore their vehicle to pre-accident condition. To insure this we follow up with a phone call to every customer to ensure they are completely satisfied with the repair. This has proven to be very effective. We have a 99.5% year to date customer satisfaction ratio

Also, when you choose Scotty's Body Shop , you have the opportunity of dealing with the owner of the company.  The person who has it all on the line.  Unlike an "on-site manager" that much of the large new car dealerships have.


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